Terms of Service

SyncMyPayout (“SyncMyPayout,” “we,” “us,” or “our”) provides software that helps ecommerce sellers and their advisors categorize platform payouts and post approved journal entries to connected general-ledger systems (currently QuickBooks Online). Contact: support@syncmypayout.com. Privacy details are in our Privacy Policy.

If you form a legal entity for the business, replace this section with the full legal name, jurisdiction of formation, and registered address of that entity.

You must be at least 18 years old and able to form a binding contract. You are responsible for the accuracy of account information, for keeping credentials confidential, and for all activity under your organization. Notify us promptly of unauthorized access.

Organization owners may invite others (for example bookkeepers). You remain responsible for their use of the Service under your organization.

The Service is bookkeeping software. It is not a certified public accounting firm, bookkeeping firm, or tax practice. We do not perform audits, reviews, compilations under professional standards, tax preparation, tax advice, legal advice, or attest services.

You decide whether to connect integrations, approve categorizations, map chart-of-accounts categories, and post journals. Journals and classifications you approve are your responsibility. Always verify material amounts in your source systems (Shopify, QuickBooks, bank) before relying on them for filings or investor reporting.

The Service relies on third-party platforms you authorize via OAuth or similar. Your use of those platforms remains subject to their terms. We may store encrypted access/refresh tokens and metadata needed to sync payouts, chart of accounts, and post journals you approve.

• Shopify: payout and fee data needed for bookkeeping; we do not use Shopify customer data for advertising.
• QuickBooks Online: account lists and journal entries you approve for posting or voiding/reopening workflows.
• Stripe: subscription billing only; card data is handled by Stripe, not stored as full card numbers on our servers.

We may change supported integrations, scopes, or features with reasonable notice when material. Integration outages or API changes by third parties may interrupt parts of the Service.

You agree not to:

• Use the Service for unlawful activity, fraud, or money laundering
• Attempt to reverse engineer, scrape, overload, or disrupt the Service except as allowed by law
• Upload malware or interfere with other customers’ data
• Misrepresent that SyncMyPayout is your CPA, or that software output is independently audited
• Access another organization’s data without authorization

We may suspend or terminate accounts that violate these Terms or pose risk to the Service or other users.

“Customer Content” means data you submit or that we process on your behalf via integrations (for example organization name, payouts, COA mappings, audit events). You retain ownership of Customer Content. You grant us a worldwide, non-exclusive license to host, process, transmit, and display Customer Content solely to provide, secure, and improve the Service, and as described in the Privacy Policy.

You represent that you have the rights and consents needed to connect stores and accounting files and to process that data through SyncMyPayout.

Free trials (currently 14 days unless otherwise stated at signup) do not require a payment method at signup. You will not be charged during the trial period. To continue using the Service after the trial ends, you must subscribe via Stripe Checkout with a valid payment method for the selected plan (for example Starter, Growth, Scale). Paid plans then renew monthly in advance. Taxes may apply.

You may end a free trial early through Billing in the product, or by contacting support. After a trial ends or a cancellation takes effect, product access ends until you subscribe. Fees for paid periods are non-refundable except where required by law or expressly stated in writing. Access continues through any paid period already started unless we state otherwise. We may change prices with notice before the next renewal period.

If a trial expires or a subscription is canceled, unpaid, or past due, you lose access to product features until you subscribe or resubscribe with a valid payment method.

We implement reasonable technical and organizational measures appropriate to the nature of financial bookkeeping data, including encryption of OAuth tokens and certain sensitive fields at rest, access controls, and audit logging of material actions. No method of transmission or storage is 100% secure; you use the Service at your own risk subject to these Terms.

Optional multi-factor authentication is available; we recommend enabling it for organization owners.

The Service uses rules engines and automated templates to suggest categorizations, summaries, or explanations of payouts. Outputs can be wrong or incomplete. Human review and approval remain your obligation before posting material entries.

SyncMyPayout and its logos, software, documentation, and branding are owned by us or our licensors. These Terms do not transfer ownership of our IP. Feedback you provide may be used to improve the Service without obligation to you.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT BOOKS PRODUCED WITH THE SERVICE WILL BE ACCEPTED BY ANY TAX AUTHORITY, AUDITOR, OR LENDER WITHOUT FURTHER WORK.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SYNCMYPAYOUT AND ITS SUPPLIERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY.

OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IN ANY TWELVE-MONTH PERIOD WILL NOT EXCEED THE GREATER OF (A) AMOUNTS YOU PAID US FOR THE SERVICE IN THAT PERIOD OR (B) ONE HUNDRED U.S. DOLLARS (US $100), EXCEPT WHERE LIABILITY CANNOT BE LIMITED BY LAW (FOR EXAMPLE, FRAUD OR WILLFUL MISCONDUCT).

Without limiting the above, we are not liable for incorrect journals you approved, third-party API failures, or tax/penalty outcomes stemming from classifications or exports generated with the Service.

You will defend and indemnify SyncMyPayout against claims arising from your Customer Content, your misuse of the Service, your violation of these Terms or law, or your failure to obtain rights needed for connected stores and books.

You may stop using the Service at any time and request account closure via support. We may suspend or terminate for breach, risk, or non-payment. Upon termination we may delete or de-identify Customer Content per our Privacy Policy and legal retention needs (for example billing records). Export any data you need before closing your account.

We may update these Terms. Material changes will be indicated by updating the “Last updated” date and, where appropriate, notice in product or email. Continued use after the effective date constitutes acceptance of the revised Terms.

These Terms are governed by the laws of the State of Delaware, USA, excluding conflict-of-law rules, unless mandatory consumer law in your residence requires otherwise. Courts in Delaware (or the county of your principal place of business once an entity is formed) have exclusive jurisdiction, subject to applicable consumer protections.

Founder note: after you form an entity, update governing law and venue to match your actual formation state and registered address, and have counsel review before high-stakes enterprise deals.

Questions about these Terms: legal@syncmypayout.com or support@syncmypayout.com.